Our Super Bowl Sunday: Shooting a web tutorial video and meeting a cool cat
Our Super Bowl Sunday: Shooting a web tutorial video and meeting a cool cat Read More »
Starbucks takes the whole customer feedback and conversation strategy to the next level
Public Relations: How Starbucks brews up customer conversations Read More »
Instead of ignoring problems, work quickly to try to fix them and address them directly with each customer.
Public Relations: Handling negative customer reviews Read More »