When media ask tough questions, highlight the positives. Prepare ahead of time. Don’t be caught off guard. Keep your cool. Don’t leave interviews before they are over.
[youtube]http://www.youtube.com/watch?v=6lKS-Et-VmE&feature=share&list=PLrEnWoR732-BHrPp_Pm8_VleD68f9s14-&index=14[/youtube]