Stick ’em up! This is an interview!
Neil’s quick clicks when you least expected it made some otherwise dull days a little more interesting.
Stick ’em up! This is an interview! Read More »
Public Relations: I might soon be enjoying a $15 monthly maintenance fee
My bank mailed me a letter. It discussed the benefits of using its cards and earning points for rewards and cash back. The letter stated “We are here to help” and how the bank strives “to provide the best products and services to meet all of your banking needs.” Toward the end, the letter read
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Our Video “May The Floss Be With You”
[vimeo]http://vimeo.com/36519399[/vimeo]
Our Video “May The Floss Be With You” Read More »
At some point in our lives, we are taught telling the full truth is too dicey
How many people are truly left who keep it real or tell it like it is?
At some point in our lives, we are taught telling the full truth is too dicey Read More »
Public Relations: How Starbucks brews up customer conversations
Starbucks takes the whole customer feedback and conversation strategy to the next level
Public Relations: How Starbucks brews up customer conversations Read More »
Public Relations: Handling negative customer reviews
Instead of ignoring problems, work quickly to try to fix them and address them directly with each customer.
Public Relations: Handling negative customer reviews Read More »
Public Relations and Social Media: How to convey bad news to customers
Other businesses should take a similar approach if the shoe is ever on the other foot.
Public Relations and Social Media: How to convey bad news to customers Read More »
Did you see this reporter’s live shot on media training and social media?
[vimeo]http://vimeo.com/35699417[/vimeo]
Did you see this reporter’s live shot on media training and social media? Read More »