Infographic: Despicable Employee Communications
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Internal Communications
Post Office’s Employee Communications Video: Grade B
Other than his delivery, his actual messaging is good and we give him and his organization credit for using video to share important information.
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Employee Communications: Show Some Leg On Intranet
This approach can help break down silos, humanize your company’s divisions and pique interest in how your company operates.
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Employee Communications: Do You Hear Me?
“What are words for? When no one listens anymore.” The early 1980s song “Words” from Missing Persons aptly sums up today’s growing epidemic: the lost art of listening. Listening is a powerful communication skill and it’s on the decline. From the dinner table to the conference room table, people are tuning out loved ones and coworkers.
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Employee Communications: Using Cartoon Characters
One approach I took was to use an avatar (or cartoon character) as a champion or change agent along the journey. In this case, the avatar represented the target audience undergoing the change. We gave him a name, his own email address and phone extension with an outgoing voicemail message. The email address and phone extension were outlets to send emails and voicemails and capture feedback and questions.
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Let’s Get Physical With Employee Communications
While companies might say engagement is a top priority, often times their office spaces send the opposite message. But seas of cubicles with scattered closed-off conference rooms are a mainstream of corporate America.
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Employee Communications: GM Looks Under Hood Part 2
Companies should look to their core values and beliefs on how it should communicate with employees.
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Employee Communications: Come Together
Involving employees from the beginning can have a number of benefits including an uptick in leadership trust, engagement, innovation, productivity and the bottom line.
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Employee Communications: Listen To The Work
As leaders rise through the ranks, it’s easy to become so engrossed in the bigger picture items (not to mention the politics). Memories of work life on the front lines fade over time. Ultimately, it can become easier to stop listening.
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Public Relations: Our Ragan.com Story About GM
Click here to read our GM story on Ragan.com.
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