Public Relations

Communicating Complex Financial and Technical Information to the Public

An example from our own work involved a video project for a college trying to explain financial aid to students. The script included so many technical details that even a professional actor struggled to deliver it smoothly on camera.  We must simplify content to ensure target audiences actually understand. Two Arizona bills highlight this need […]

Communicating Complex Financial and Technical Information to the Public Read More »

Adversity as Opportunity – A Football Lesson on De-Escalating Disgruntled Customers

One of the most impactful lessons in communication comes from my favorite football team’s coach. While I’m not sure about his play calling, I appreciate one of his favorite lines: “Adversity is an opportunity.” This is particularly relevant in public relations. In any organization, customer complaints arise. However, how we respond either damages or strengthens

Adversity as Opportunity – A Football Lesson on De-Escalating Disgruntled Customers Read More »

A book standing upright on a wooden table

Mastering the Art of Book Promotion – Why Pitching Timely Stories is More Effective Than Just Selling Your Book

When I was a TV reporter, I often received story pitches from authors and publicists eager to promote their latest books. Occasionally, they even sent me copies of these books. However, I quickly lost interest upon realizing that the pitch centered solely on the book itself. Despite feeling guilty about tossing these books, many were

Mastering the Art of Book Promotion – Why Pitching Timely Stories is More Effective Than Just Selling Your Book Read More »

Loren with author Teniqua Broughton at an event discussing leadership and diversity.

A Phoenix Author’s Insights On Leadership

African American Network for Diversity and Inclusion (AANDI),  an organization or employee resource group specifically focused on promoting diversity and inclusion within a workplace, hosted a meet and greet with author Teniqua Broughton at Arizona Public Service (APS) about her new book, My Leader, My Self. Teniqua is CEO of VerveSimone Consulting in Phoenix which

A Phoenix Author’s Insights On Leadership Read More »

Stock image of a football with the text 'Communications Strategies' prominently displayed

Lessons from Miami Dolphins’ Tyreek Hill Incident: Essential Crisis Communications Strategies for Businesses and Agencies

The recent body cam footage from Sunday involving Miami Dolphins Wide Receiver Tyreek Hill has continued important discussions in our country. Beyond those significant conversations about our society, this incident also serves as a crucial reminder for businesses, organizations and government agencies about the importance of having robust crisis communications strategies. If your leadership team

Lessons from Miami Dolphins’ Tyreek Hill Incident: Essential Crisis Communications Strategies for Businesses and Agencies Read More »

Brand Journalism Is Building Awareness For Company’s Service

Brand journalism is a key aspect of our ongoing campaign to expand awareness about one of our client’s particular services. For months, we’ve met with employees, interviewed them and transformed their stories into articles for social media posts and the company’s website. We’re reviewing social media and Google Analytics to understand how the articles are

Brand Journalism Is Building Awareness For Company’s Service Read More »

How PR Helped Nearly Double A Small Business’ Total Income

We once belonged to a networking group which ended meetings with each business owner sharing their goals. I once declared, “I’m here to make more money.” The room erupted in laughter. I inferred companies sometimes feel awkward stating this objective and instead fall back on the latest lingo. Companies ultimately want to know if public

How PR Helped Nearly Double A Small Business’ Total Income Read More »

Starbucks red red collectible holiday cups

14 Tips From Starbucks’ Red Collectible Holiday Cups

Starbucks announced its holiday drinks are back and that it’s giving customers a red collectible holiday cup when they order holiday drinks.   “This year’s cup will warm your heart as well as your hands, with a festive design that evokes a cozy holiday sweater,” Starbucks’ website states. Starbucks’ holiday cups, and the company’s emotional

14 Tips From Starbucks’ Red Collectible Holiday Cups Read More »